Organizer Agreement

1. Acceptance and authority

This Organizer Agreement ("Agreement") is a contract between brightsteppe ("brightsteppe", "we", "us") and the organization named when it is accepted ("Organizer", "you").

You accept it by checking the acceptance box and submitting the form. You agree that this is your electronic signature under the U.S. E-SIGN Act and the Uniform Electronic Transactions Act, with the same effect as a handwritten signature. We record your name, role, the organization’s legal name, the version accepted, the date and time, and the IP address and device used.

The person accepting confirms they are at least 18 years old and authorized to bind the Organizer. If they are not, they accept this Agreement personally.

2. What brightsteppe is

brightsteppe is software. It lets you publish event pages, take RSVPs, sell tickets through your own payment account, email tickets and check guests in.

You are the organizer and the seller of every ticket and RSVP for your events. brightsteppe is not the organizer, seller, merchant of record, agent, partner, employer or fiduciary of the Organizer or of any guest, and does not endorse or verify any event.

3. Your events

You are solely responsible for your events and everything on your pages: accuracy of dates, prices, venues and descriptions; permits, licenses and venue agreements; guest safety, security and accessibility; insurance; age and alcohol rules; and honoring every ticket you sell.

You confirm you have the rights to every name, logo, image and text you publish, and you grant brightsteppe a non-exclusive, royalty-free license to display them to run and promote your events on the platform.

4. Payments

Paid tickets are processed by Stripe on the Organizer’s own Stripe account, which you connect yourself. You accept the Stripe Services Agreement and the Stripe Connected Account Agreement. Stripe, not brightsteppe, verifies your identity and pays out your funds.

brightsteppe never holds, receives or controls your ticket revenue. You are responsible for all payment processing fees, refunds, chargebacks, disputes, reversals and any negative balance on your Stripe account.

brightsteppe currently charges no platform fee. We may introduce or change fees with at least 30 days’ notice by email or on your dashboard; new fees apply only to sales made after they take effect.

5. Refunds and cancellations

You set and publish your refund policy and you process refunds in your Stripe dashboard. If you cancel an event, or move it to a date or place guests did not agree to, you will offer every buyer a full refund.

If an event sells out while a buyer’s payment is in progress, the platform refunds that payment automatically on your account. You authorize brightsteppe to issue such refunds on your behalf.

6. Taxes

You are solely responsible for determining, collecting, reporting and paying any sales, use, admissions, income or other taxes on your events and ticket revenue, and for any statement you make about tax-deductibility or charitable status.

7. Guest data

For your events, you receive guests’ names, emails and ticket status. You are an independent controller of that data. You will use it only to run your events and to contact guests about them or as they have agreed, comply with all privacy and anti-spam laws (including CAN-SPAM), keep exports secure, delete them when no longer needed, and never sell them.

brightsteppe processes guest data under its Privacy Policy and does not share one organizer’s guest data with another.

8. Prohibited events and conduct

You will not use brightsteppe for: anything illegal where it takes place; lotteries, raffles or gambling without the required license; weapons, drugs or adult services; hate, harassment or violence; fraud, pyramid or multi-level schemes; misleading fundraising; ticket resale above face value; or any business Stripe restricts or prohibits.

You will not interfere with the platform, access other organizers’ data, or misrepresent your identity or your organization.

9. Suspension and removal

We may, at our discretion and without liability, refuse, unpublish or remove any event or community, suspend accounts, or stop new sales if we reasonably believe this Agreement, the law or Stripe’s rules are being broken, guests are at risk, or fraud is likely. Where we can, we will tell you why. We may cooperate with law enforcement and payment providers.

10. Indemnification

You will defend, indemnify and hold harmless brightsteppe and its owners, officers, employees and contractors from any claims, losses, damages, fines, taxes, costs and legal fees arising from your events, your content, your handling of guest data, refunds or chargebacks, your taxes, or your breach of this Agreement or the law.

11. Disclaimer

brightsteppe is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability or error-free operation. You are responsible for keeping your own backup of guest lists before your event.

12. Limitation of liability

To the fullest extent permitted by law, brightsteppe will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill.

brightsteppe’s total liability for all claims relating to this Agreement or the platform is limited to the greater of the platform fees you paid to brightsteppe in the 12 months before the claim, or one hundred U.S. dollars (US$100).

13. Term and termination

This Agreement applies while your community exists on brightsteppe. You may stop using the platform at any time; we may end this Agreement with notice, or immediately under section 9.

Ending it does not cancel your duties to guests who already hold tickets. Sections 3–7 and 10–15 survive termination.

14. Changes

We may update this Agreement. We will show the new version on your dashboard; you must accept it before creating or editing events. Sales already made stay under the version in force when they were made.

15. Law, disputes and general terms

This Agreement is governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Harris County, Texas. Either party may bring an individual claim in small-claims court or seek injunctive relief for misuse of intellectual property or data. Class, collective and representative actions are waived.

This Agreement, the Terms and the Privacy Policy are the entire agreement on this subject. If any part is unenforceable, the rest remains in effect. You may not assign this Agreement without our consent; we may assign it to a successor. Notices to us go to legal@brightsteppe.com; notices to you go to the email of the person who accepted it or any organizer on your team.